by Inspector Toolbelt | Aug 22, 2019 | Troubleshooting
You cannot complete an inspection unless the inspection is 1) paid for, 2) the agreement signed, and 3) the inspection has to be in the past. If the inspection is in the future, then it can’t be completed. The video below will explain in detail: by Inspector Toolbelt | Aug 22, 2019 | Troubleshooting
Your logo needs to be between 300 x 300 px to 400×400 px – in other words, a perfect square within that range. This is because of the parameters set by payment integrations with Square, PayPal, and others. There are many free online tools to crop your logo... by Inspector Toolbelt | Aug 22, 2019 | Troubleshooting
If your invoices are not working, it is likely missing company information in your profile, or you do not have the proper services turned on. Please follow the short video below to make sure your invoices are working properly. by Inspector Toolbelt | Jul 21, 2019 | Technical Help, Troubleshooting
Most of the time when your agreements don’t show up the way you would like, it is because the conditions of your agreements are not set up properly. Watch this short video to see how to fix it and make sure your agreements render properly: by Inspector Toolbelt | Jul 21, 2019 | Getting Started, Troubleshooting
To clarify agreement conditions: Within a single agreement condition, all the parameters make up an “AND” logic statement. (eg. NY + Radon = only if it is a Radon inspection in NY) If you have more than one condition defined for a section, then the... 