by Inspector Toolbelt | Jan 7, 2020 | Technical Help, Troubleshooting
This issue comes up when someone enters a phone number incorrectly, that is not real, or has an invalid character. Our system checks phone numbers to ensure they are real. If they are not (like a test phone number) then they will not appear on the inspection order...
by Inspector Toolbelt | Dec 20, 2019 | Getting Started, Troubleshooting
There are two ways to schedule an inspection within your dashboard. One way schedules according to the timeslots you have setup and your current schedule, and another method overrides those. This video will show you...
by Inspector Toolbelt | Aug 22, 2019 | Troubleshooting
You cannot complete an inspection unless the inspection is 1) paid for, 2) the agreement signed, and 3) the inspection has to be in the past. If the inspection is in the future, then it can’t be completed. The video below will explain in detail:
by Inspector Toolbelt | Aug 22, 2019 | Troubleshooting
Your logo needs to be between 300 x 300 px to 400×400 px – in other words, a perfect square within that range. This is because of the parameters set by payment integrations with Square, PayPal, and others. There are many free online tools to crop your logo...
by Inspector Toolbelt | Aug 22, 2019 | Troubleshooting
If your invoices are not working, it is likely missing company information in your profile, or you do not have the proper services turned on. Please follow the short video below to make sure your invoices are working properly.
