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Maximizing your revenue on every inspection only makes sense. Dave Klima shares some ideas on how to get the most out of each one.

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PODCAST TRANSCRIPT:

Beon D: Well, I’m very excited to welcome Dave Klima back to the show again today. Dave, how are you doing up there in, Is it Michiana you said?

Dave Klima: Yeah, Northern Indiana, Southwest Michigan, we’re doing good. We’re, you know, fighting through the same thing that other home inspectors are fighting through, which is the systematic approach, that realtors many realtors, not all of them, are using to sell real estate. That’s pretty much-advising clients to skip the home inspection in order to make their offer more attractive, which I think is terrible for everyone. I mean, that’s terrible for buyers, sellers, and both agents. Obviously, it’s bad for us in the inspection industry but we have the same struggles as everyone else. The good news is, we’re only down about 2% and there are probably 20 to 30% of homes that are being sold without getting an inspection done. That can be a low number, I talked to some home inspectors in other parts of the country, and they’re saying 50 to 70%.

Beon D: Yeah, wow.

Dave Klima: So we’re only down 2% and it’s kind of a win in 2%, in terms of the number of inspections. Sales are up because you know, we’ve diversified ourselves enough over the years, where we’re not just relying on a home inspection, you know, for income, we have a full-service termite and pest control company. We have a RADON Mitigation company, we do some mold remediation work. Also, we’re maximizing, you know, the money that we can make off our books of business, which if anyone’s been following what’s going on in our industry right now, they’re finding out that our books of business are pretty valuable.

Beon D: You know, what’s the skipping home inspections, I mean, there are some stories coming back to us now that we’re hearing where homeowners are getting burned. The market is still hot, we just did a segment on that to see it seems to be surging forward. Now, what you’re saying is you’ve kind of unlocked the treasure chest there, to figure out how to still make a profit in those kinds of climates. So I mean, you diversify, and that’s good. Some of the things that you’re doing are, you know, it may take a long time for a home inspector to ramp up to be able to do pest control, or you know, something else like that. What else can a home inspector do to be able to still stay profitable, and still look attractive to a home buyer to consider an inspection?

Dave Klima: Well, I mean, one of the things that inspectors can do without, you know, starting another division of their company, like a pest control division, or RADON Mitigation division, because, yes, that takes some specialized training and licensing and startup cost and all of that. Once they do that, they already have a book of business, they already have clients that they’ve been servicing. We have 1000s, and 1000s, and 1000s of clients in our database, to which we can market our pest control services, and other things that we’re doing. So as a home inspector, that should be a long-term goal of yours to diversify in and offer some of these other services that, you know, homeowners could need, right? In the short term, what can you do to make more money per inspection, right, and to try and get a bigger piece of a shrinking pie, what can you do to get more market share. So let’s start with what you can do to make more money per inspection. The first thing is, you know, offer more services, and some of them are very easy to do. One of the services that we just started offering is well inspections. We’ve never done well inspections and the reason why is I’ve never really wanted to inspect something I couldn’t fix myself, or could maybe provide a warranty for. So we ran across this company called WelGuard. I spoke with one of the owners, the CEO Gary Baker, and he was telling me about this Well warranty program that they have. It’s a Well warranty program that covers all the components of a well. It covers the bladder tank, the electrical components, the pressure switch, the gauges, and the pump, it even covers drilling a new well if needed. So, you know, I asked him I’m like, how do you guys make money? Basically how they make money is, at the end of the free warranty period, which is a six-month warranty. Then the customer may, you know, continue that warranty for a low monthly fee of 40-50 bucks a month. So that’s how they make money. So I told him, I said, Hey, you know what, it sounds like a good program. Let me try it if I really like it, and use it. I’ll help you spread the word. So other people in the industry because you know if it’s good for me, works for me, it could work for other people. So we used it, we started using it last year and it’s been really successful for us, it helped us launch a Well inspection program, which we’ve already done probably close to $40,000, in Well inspections with this program. Here’s the thing that’s really cool is what I negotiated with them, I’m like, Listen, if the client becomes a paying client, you know, that’s kind of a customer, we sent the way that’s, you know, our book of business. Is there any kind of like revenue sharing, you know, that you can do with this, or a marketing fee that you can give us? If I’m going to put you on my website, and I’m going to, you know, talk to people about your company and your product, I should get some sort of a marketing fee. So what they agreed to give home inspectors, not just me, but home inspectors is if a client becomes a paying client, then you get a $150 marketing fee on the back end when that happens.

Beon D: Wow, that’s awesome. Yeah, that’s really solid. Now that warranty program sounds pretty comprehensive. We don’t have a well, but my parents in law, they have a well. I was just thinking of that, you were talking about having the well redrilled? Have you got any idea of what sort of qualifying events there would be to have a well redrilled? I mean, that’s a massive undertaking, obviously.

Dave Klima: Well, yeah. In certain markets, it’s, you know, 1000s of dollars, maybe five to $10,000. Who knows. The Well inspection that we do, I should back this up a little bit for anyone considering it. What’s really cool about this program is you can sign up with WelGuard and they’re actually going to train you now it does cost you $400 for training, because they’re spending their time and knowledge to teach you how to do well inspections their way. Then once you get trained, you’re eligible, you know, to use this program, and you use their reporting software. So it’s really cool, you don’t have to invent anything, it’s really easy to implement. You just log in, you enter all the data, input the pictures that they need, hit the submit button, they review it and you know, the report gets delivered. So it’s awesome. Then after you do 10 submissions, you get your $400 training fee back. So in the end, it’s basically free training. And the reason why they pay a charge that fee upfront is you know, they don’t want people to get free training, and then never implement, there’s a waste of their time and resources. So it’s a really good program. Now, when we do the Well inspection, what’s really cool is we’re doing a yield test. Well, you know, people can debate whether it’s a yield test or not, but we’re really stressing the well out. We’re not just doing a test where we run the water for a minute and see how many gallons per minute it runs, we’re gonna do at least four different measurements throughout the time, we’re there. We’re gonna run a minimum of 350 gallons of water. What that’s really doing is trying to exhaust some of the reserves in the well. Then, you know, based on the calculations that Welguard has in their program, they could calculate how many gallons a day that well is, you know, producing. So it’s a much more exhaustive test than guys that are just going out and hooking up a hose and running that hose and filling up a five-gallon bucket and saying, Hey, your wells pumping this many gallons a minute. You know, that’s really just telling everyone how much the pump is producing a minute, it’s really not, you know, giving anyone an idea of how much water that well is capable of producing a day. Does that make sense?

Beon D: Yeah, it makes perfect sense. Now, is there any water quality test that sort of goes along with that or is that something out of the scope of this program?

Dave Klima: No, actually, as a home inspector, that’s something you can offer with a Well inspection or just a home inspection to grab water quality samples. Now what we have done in our market is we’ve connected with a local lab to take our samples to the local lab. We don’t make a ton of money off doing that it’s more of a convenience for the client as a way for us to get maybe the home inspection because they can call one company and get all this stuff. Right? So we might charge like 160 bucks 170 bucks for the water quality samples and then you know the lab charges us like 100 bucks. We make just enough to cover our time dropping it off so it’s not really a huge moneymaker for us, but you can use it bundling and a package. In different markets maybe they can charge more for water quality sampling but in my market, that’s the going rate.

Beon D: Right okay, that makes sense.

Dave Klima: The water quality is important because the client can find out if there’s bacteria coliform in their, in their well. To find out if there are some nitrates or nitrites in there well. They can have a lead test on, and find out if there’s arsenic in there well, so we always recommend that. As a matter of fact, in one of my counties that we service, if the house is on a well, the county requires a water quality test done when there’s a property transfer, basically, when a house is for sale, they require that to get done.

Beon D: Yeah, that’s really neat. I mean, so if anybody’s servicing clients in a more rural area where you have the wells. I mean, I kind of imagined as a homeowner, you potentially buying this, I mean, the well is kind of like, it’s this big question mark. You are just looking at the top of the thing, you have no idea of what’s going on inside. So I think that is a huge selling point. That’s great.

Dave Klima: You know, it’s really cool with this Well warranty program, we’ve already had a couple of customers, they lived in their house for like two months, three months, and they’ve lost water. Every time there’s a claim, the folks at WelGuard let us know that they covered a claim. So it’s really good for marketing when we know that claim was covered and we can get reviews and you know, things like that. One of the things that impressed me is one of our clients, lost water at 11 am on a Sunday. So they called the WelGuard. WelGuard will actually help them on a Sunday, they got a contractor out there on a Sunday. And by like 1231 o’clock, you know, within a couple of hours, that client had running water again. Now, the problem that she had wasn’t a major problem. She just had a failure with the switch, right? So no big deal, the company went out fixed, the switch took care of it, and then she’s got running water that same day. Another similar claim that happened was the same thing, they lost water and ended up having to get a new well pump. Again, well guard took care of that, you know, so the customers got that free warranty protection because they used us for their Well inspection. Most well inspection companies in my market charge 125 bucks, we charge 250. We get well inspections, even though we’re twice the price. I think one of the reasons we’re getting it is because you know the warranty protection. So the warranties can help inspectors, you know, get inspections, but they also can help the client in case of a problem. It’s a really good thing. Now, what cracks me up in our industry is that, you know, a lot of home inspectors don’t believe in protection with the inspection, they don’t believe in the warranties. You know, they think they’re gimmicky or whatever the case may be. You know, that’s fine. If I’m the only guy in my market offering protection when the inspection just makes me look that much better, to be honest with you. I always ask these guys, and I’m like, okay, if you go to a used car lot, and you have two cars that are exactly the same, say two F 150s 2018, F 150s. Same engine, same mileage, same everything. One of them comes with a warranty, and one doesn’t. Which one are you buying? Right, the one with the warranty. So you don’t think the consumer looks at you know, home inspectors that way, like, Hey, I got a home inspector here. He’s probably really good, licensed, and insured all of that stuff but he’s not protecting me after the inspection. I got this other inspector over here, who’s licensed and really good. But he’s offering me some free warranty protection with the inspection know which one are they going to go with?

Beon D: Yeah, it’s a no-brainer, right?

Dave Klima: Well, you would think it is. Listen, this is one of the things I want everyone to understand. I’ve never thought that if you don’t offer warranties, you’re a bad inspector, you’re probably a great inspector.  I’m never gonna put someone down for not doing what I do. You know. Just because you offer warranties, doesn’t mean you’re a bad inspector, you know, a lot of inspectors that don’t offer warranties say, Well, if you’re offering warranties, you’re a bad inspector, that’s ridiculous. Offering protection with the inspection has nothing to do with the quality of the home inspector, it really doesn’t. You know, just some guys, they don’t want to offer him for whatever reason, it’s fine and some guys do.

Beon D: Yeah, it’s interesting. I mean, I’m a home inspector myself, but I follow along on the forums, you know, to kind of keep in touch with what the guys are talking about. You know, that’s the one topic I mean, okay, we’re not going to talk about ladders on those forums, you know, because that comes up, like every day, and there’s a big argument about which ladder is the best, but the other one is home warranties. Offering warranties, it’s either like the guys are in or they’re out, you know, and like I’m very opposed.

Dave Klima: Well, let’s talk about that really quick because, I mean, we’re on the topic of home warranties. So in our industry, there’s what we call guys that hate the warranties. Then there are guys that love it as you said. Some of the complaints from some of the guys that hate warranties are valid complaints. So one of the things is they didn’t like the owner of RWS, okay, whatever. If you don’t like him, you don’t like him, you don’t want to do business with him. I get it. You know, some people never do business with someone they don’t like, Okay. Another complaint that they have is that the warranties cost money. That’s true, you know, they could cost if you’re using RWS warranties, you know, 20 bucks an inspection, right. So that could be a lot of money over time. Another complaint that they have is, you know, we’re sharing data, we’re sharing the customer’s data to a third party, when you’re, you know, providing a warranty, well, obviously, the warranty company needs to know who’s getting the warranty and who’s not. So if there’s ever a claim, they can process the claim, Right? Some home inspectors don’t like the concept of us home inspectors sharing the clients’ data. The other thing they didn’t like, you know, with RWS is, you know, RWS was, you know, maybe using some of that data to make some backend money with alarms, or DISH Network or utilities or whatever. Okay. So they didn’t like that. Then the last thing they didn’t like is some of the warranties have limitations like the 90-day RDBS warranty is limited on appliances, and mechanical systems, because it won’t cover anything over 11 years old and it’s limited to a $500 payout. Right. So that’s been their complaint. I can understand some of those complaints, anyone that’s being fair-minded would, right? Well, recently, a new warranty has hit our market, from guard home warranty company, and I found out about this company, and they were going to enter the industry. So I actually was bold enough and smart enough to go meet with the owner in person and is talking to him about how we wanted to roll the warranty out. I said, Hey, listen, I’m gonna give you some ideas and if you listen to some of the ideas that I give you, and you roll it out in a manner that I think can be good for my own company. If I use it and it works really well, then I’ll tell some other home inspectors in the industry. So I’m kinda like, you know, using a little bit of my street credibility to get a warranty program that I think everyone would like, right? So the first thing is I said, you know, you have to build a home warranty, that doesn’t require the home inspector to share the data, right? It’s got to be like a true opt-in for the client. So the home inspector can say, hey, here’s a home warranty that you get for free with the home inspection. You have to activate the warranty, we’re not sharing your data with the home warranty company. So I thought every home inspector would love that. Right? The other thing is, when you get that client’s data, you can’t try to make money on anything except your own product. So you can’t try and sell their data or make money selling alarms or DISH Network or any of that stuff because home inspectors are not happy with that. So you can’t do that. They agreed, they’re like, hey, yeah, true opt-in, you know, we’ll build you a landing page. So when the clients want to activate this warranty, they go to a landing page, pick out what program they want, and, you know, share their own data with us. We’ll protect that data and we’ll never, you know, use it for anything other than selling the warranty. I’m like, okay, great. I said, the other thing is, the warranty has to be free to the home inspector like we don’t want to pay for the warranty. So the program that they came up with was the client gets a free 30 Day home warranty with this program, then the inspector doesn’t pay for it. After the 30 days is up, if the client wants to become a paying customer, they can. Kind of like the Well Guard warranty that we were talking about right after six months. So okay, that’s really good. Then the other thing is, I said, it’s got to be more like full coverage, Home Warranty, not a limited product. So the Guard Home Warranty doesn’t have a $500 limit on mechanical systems or appliances. It doesn’t have an age restriction of 11 years. So it could be a 30-year-old water heater and it’s going to have coverage up to the policy limits in the Guard warranty, which is really good. So those are all really good things and they overcome every objection that home inspectors ever had. Now the other thing that I did, and I negotiated for my company and then ended up being a good thing I think for all home inspectors, is that I told that warranty company I’m like listen when someone becomes a paying customer, you have to you know, pay us a marketing fee. If we’re going to put you on our website, you need to pay us a marketing fee. If we’re going to hand out the flyer at the inspection you need to give us a marketing fee. So what we came up with is that for every client that turns into a paying client, the Home Inspector gets $70. Okay, which is good. Now the other thing that I pressed him on was given us that money in perpetuity, meaning next year if that client renews, we get paid again, so and they ended up agreeing to everything that I said, and I’m like, Okay, well, I gotta live up to my promise. So that’s why you see me posting a lot of this stuff in some of these Facebook groups about the Guard Warranty because I promised the guy I’m like, Hey, if you build this, for me and my own company exactly how I want, and I use it, and it’s working great or not getting complaints, I’m going to share the word to other inspection companies in our community. That’s pretty much my motivation for sharing what was built with all the other home inspectors.

Beon D: Yeah, that sounds amazing. Now, just again, just to get that clear, we’ll post the link as well in the post of this episode. That’s, that’s guardhomewarranty.com.

Dave Klima: Yep, guardhomewarranty.com The only drawback with them is, you know, they’re not nationwide yet. You know, they’re in what, 14 or 16 Different states, I think Georgia just got added. Maine is coming out pretty soon. They’re going to be working on different states, North Carolina, Texas, Florida, you know, there’s just every state has different rules and regulations and so forth. Right? So a lot of guys asked me, and they were like, Oh, are you going to drop the RWS warranties? I don’t know what I’m going to do, because RWS just got sold, you know, to Porch, right? So I don’t know, I can’t predict the future. The RWS warranties could get better and more improved with Porch on board, or they could you know, nappy is good, we don’t know how that’s going to work out. So I just think as a business professional, it is just smart for me to diversify the services that I offer, but also the products that I offer, right. I’ll tell you this, you know, the owner of AWS wasn’t really happy with me when I started talking about this program but my response was really simple. I’m like, Listen, you know what, you don’t give me exclusivity in my market, right, you’re helping other home inspectors actually compete against me, and they’re using your products. So what makes you think that you should get exclusivity with my clients and on my website, right, it doesn’t work that way. Also, as a consumer, if I walk into Dick’s Sporting Goods, I can go buy Nikes, and I can buy Reeboks, and I can buy converse, right? You know, I can buy anything that I want there anything that’s, you know, that I think can be good for me. So why wouldn’t I be smart, and give my clients choices too? Hey, look, if you want a home warranty, here’s this special deal that we have for you that you can’t get anywhere else, or here’s this special warranty, you can’t get anywhere else, or here’s this one. So just give them the choice, and let them make the decision. Right. I think that’s, you know, a good business move, honestly. Some people may, you know, I’m sure Nike doesn’t like competing against Reeboks and converse at Dick’s. But that’s just how it is. Right? We can even go to the grocery store model, if our books of business are so valuable, which, you know, we’re finding out that they are, we could go to the grocery store model and say, hey, look, you want to be on our shelves at the grocery store, you’re gonna pay us money. If you want premier placing on the shelves, you know, meaning eye-level where someone can just reach, you’re gonna pay even more money, right? That’s what grocery stores do. You know, we could have it the same way in our businesses, if we want. Every home inspector needs to understand that they’re running a business, they’re not just doing a home inspection. So start thinking of different ways that you can make money and at the same time, let the customer be in charge of their own data, and let the customer dictate what product they want, or don’t want.

Beon D: Yeah, that’s a huge topic, you know, we’ll plan to get in on that topic in a broader scope on future episodes. Looking at that, I mean, especially companies that are sharing data, here are guys that have agreed to not do that. So if that’s been your issue with home warranties, and that kind of association in the past, well, with these guys, it’s actually a product that you’ll be able to offer where there’s no compromise. So that’s already a huge plus, you know, so.

Dave Klima: In our business, we’ve always told the client, hey, you get protection with the inspection, but we have to give your information to the warranty company. So if you ever have a claim, you know, they can process your claim. We’ve never really ever had complaints with that, right? If people didn’t want the warranty, and they didn’t want their data shared, we simply wouldn’t do it. It’s not a big deal. I think where home inspectors fail sometimes is being able to communicate properly to the client, right. When it comes to home warranties, certainly they don’t cover everything. When someone says I got a home warranty in my house, well, they might think their windows are covered or their doors are covered, or woodrats are covered, well, none of that stuff is covered by any home warranty company, right? So you kind of have to know the warranties inside now and be able to explain to the client, hey, this is what they cover, this is what they don’t cover, here are the limits, all that kind of stuff. So if you’re going to offer a warranty or protection with the inspection, you certainly need to know about them and you need to be able to set the expectations for the client. Here’s the other thing that’s made it successful for us. If your client calls you and they’re not happy with the claim’s process, like being on hold for two hours, or not getting a callback or the contractor didn’t show up, or any of that stuff. You need to get involved and just, you know, try and help that client. If you’re going to offer warranties, with the home inspection, you know, you need to stay involved, you can’t just say, Oh, I’m not the warranty company, it’s not my problem. I mean, that’s not good business. You don’t go to Dick’s Sporting Goods and buy a shoe, and then a shoe breaks or whatever. You take it back to Dick’s and Dick’s doesn’t say, well, look, we’re not Nike, that’s not our problem. See you later. Right? They take it back, they do something to make you happy, right. So I just think it’s the same way. It’s always been my approach over the years, I’m offering protection with the inspection. If you’re having a problem with the warranty company, let me know, I know, executives up there, and I’ll make a phone call. I’ve never ever asked them to cover something that should not be covered. If it says in the policy it is covered. I expect it to be covered. If it’s not a covered item, I don’t expect it to be covered. It’s that simple.

Beon D: Right, Yeah, that makes absolute sense. It’s a great opportunity. Now, something else I was thinking about because you mentioned skipping inspections. That’s a problem in some markets more than others, the guys are having a really hard time. Here’s the deal, all I’m thinking is if you offering a warranty, and somebody does a home inspection, you automatically have warranties on your home that you wouldn’t have had if you skip the inspection. So there’s a huge value in having an inspection done. I mean, you can opt-out of holding the seller liable for any of the defects found, you know, if that is an issue with the sale of the home. I mean, still, you’re getting potentially a lot more than what you’re putting out. So it becomes a real central marketing piece in those markets potentially.

Dave Klima: Yeah, absolutely. Here’s what you could be doing. If you’re in a market where a lot of home sales are skipping the inspection you could offer a post-closing, pre-moving inspection. I say pre-move-in so you can verify the condition of the house before the client moves in that way, if there were some inaccuracies in the disclosure, it’s easier to prove right. The other thing is for health and safety reasons. The last thing that anyone should want is someone move into a house and there’s a carbon monoxide leak, or there’s some sort of a fire hazard could be simple stuff like missing smoke detectors or spindles on a second store balcony that are spaced too far apart that a little two or three year old could fall through, right. So you could offer that to clients, you could say, look, I understand that you had to skip the inspection in order to make your offer more attractive. You should still get an inspection before you move into the house to make sure it’s safe for your family. Oh, by the way, if you use me, you’re gonna get some free warranty protection in the process. Right? So that’s, you know, maybe one of the marketing things, you know, people can think about doing.

Beon D: Yeah, one of the things I didn’t realize, you know, you move into a new home and you think everything’s you know, great and all perfect and stuff but as far as even the plumbing pipes, I didn’t even realize I have to like to flush those to get rid of all the chemicals and whatever in there. Those new pecs pipes, they actually are not quite as safe as you might think. So I’m thinking you know, benefits even from like water quality testing and stuff like that in a new home. It’s something that a new homeowner will appreciate and that is valuable and you know, even if you show up after the sale.

Dave Klima: Right, listen, if you’re a home inspector and you’re not offering ancillary services, like the Wood Destroying Insect inspections, or Radon Testing, or Mold testing, you need to start adding all of that stuff, you know, some guys are doing really well adding on sewer scoping, but you need to start adding on all of that stuff. So your four or $500 inspection ends up turning into an Eight to $1,200 sale. So definitely, get educated about what you need to offer ancillary services in your market, and make sure you’re pushing those on every order.

Beon D: Absolutely. That’s excellent advice. Well, so just to recap real quick, I love the Well warranty, you spoke about, is there a website to take a look at that?

Dave Klima: Yeah, you know, what I’ll do is I’ll message you the link that people can click on to go learn more about it. Then, you know, the same thing, there’s a flyer out there, if people may have seen it, like the InterNACHI one, that Nick posted. There’s a flyer about the WelGuard thing, or maybe you’ll have one that you can give them about the WelGuard thing. So that’s good. Then you know, what I’ll tell people too when we’re talking about warranties, we talked about how it helps the client. The thing is, it could help you get more inspections, like I just had a meeting a couple of weeks ago, with a couple of agents. One of the things we talked about is all the products and services that we have at Aardvark, and we talked about how the client gets free protection with the inspection. I talked about all the warranties we offer but we also talked about the Guard Warranty. One of the agents was like, you know what, this is so awesome because, you know, the client can get a free warranty right now with you know, it’s only a month, but it’s free, it gives them some move in protection. We used to get them warranties for free all the time through real estate transactions, sellers would provide it but it’s such a hot seller’s market. They’re not providing them and then the client themselves, they’re paying 10, 20, 30 grand over the asking price. So they don’t have an extra 7, 8, $900 laying around to buy a home warranty. No other company out there has given a client of basically a one-month trial, with the ability to keep that in effect for low monthly payments. So in effect, my clients, you know, if they use you for the inspection, they get a free month, but they can also keep it in effect for 50 bucks a month, which is a great deal for them. So we got agents now that are finding out about this program. They’re obviously educating their clients about different home inspection companies and what these companies offer and, and do. So now. They’re able to tell people about this product that we brought to market and, listen, guys, if you’re listening to this, being first to market with something is gold, I can’t tell you how much it helps your business when you’re first to market with something. So being first to market with this product has really helped us already pick up some inspection orders. That’s what you need to focus on, in this environment with a shrinking pie. Right? There are still people out there getting home inspections, just not as many as before. So if I want to do the same number of home inspections, I need to get a bigger piece of the pie. Well, how are you going to do that? So we use protection with the inspection, especially this new Guard warranty as a way to sound different and unique from other home inspection companies. And that helps us get more market share. Of course our 2000 5-star reviews, you know, don’t hurt either.

Beon D: That’s awesome. I mean, it’s great advice. There’s no home inspector listening to this, that if you been against home warranties, you know, here’s what you can actually look into. Here’s Dave Klima. I mean, come on, one of the top home inspection companies in the country. He’s giving free advice, guys, it’s working for him. So why not take a look and give it a try. Dave, thanks a lot, man. It’s always a pleasure and very valuable information. I’m sure our listeners will benefit from it a lot.

Dave Klima: All right, sounds good. Thanks for having me on and I’ll send you the links.

Outro: On behalf of myself, Ian, and the entire ITB team, thank you for listening to this episode of inspector toolbelt talk. We also love hearing your feedback, so please drop us a line at [email protected].

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How to Increase Your Per-Inspection Revenue With Dave Klima

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